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Advanced Roofline Which Trusted Trader

Advanced Roofline Awarded Which? Trusted Traders

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

 

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Visit our RECOMMENDED BY WHICH? MEMBERS listing here!

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. Either call us on 01516093407, or write to us at Advanced Roofline Systems, 14-16 Balls Road, Oxton, Wirral, CH43 5RE or email us at phil@advancedrooflinesystes.com and we aim to respond within 7 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted traders in the first instance on 0333 241 3209.

Advanced Roofline products to suit your home

Wirral Office
14-16 Balls Road
Prenton | CH43 5RE
T: 0151 609 3407
F: 0151 609 3401

Liverpool Office
53 Rodney Street
Liverpool | L1 9ER
T: 0151 609 3407
F: 0151 609 3401

“Thank you, fabulous job!”
Mr & Mrs Parry, Liverpool

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